Refund Policy
This policy outlines the conditions under which refunds may be granted. By using our services, you agree to the terms below.
1. Eligibility
- Refund requests must be submitted within 10 days of payment or as specified in your service agreement.
- The service must not have been fully delivered or completed.
- Complete order details and a valid reason must be provided.
2. Non-Refundable Items
- Fully completed services delivered as agreed
- Consultation or strategy sessions already rendered
- Third-party service costs
3. Refund Process
Requests should be sent to info@maskinbookpublishing.com. Our team will assess requests within 5–7 business days. Approved refunds will be issued to the original payment method within 7–10 business days.